Shipping & Delivery

At this time, Arbor Snowboards are not available for purchase directly through our website. You can conveniently find a local retailer or one of our select trusted online retailers HERE.

Arbor Collective uses Fed Ex & On Trac to deliver customer orders as quickly and efficiently as possible. Below, is all the shipping and delivery information for Arbor Skateboards, Apparel, and Essentials. We do ship to over 60 countries globally. If you have any other questions, please contact our Customer Service Team.

U.S. Shipping Information

FREE ECONOMY SHIPPING ON ALL CONTINENTAL U.S. ORDERS OVER $50‡

Please allow up to 1 business day for processing prior to shipping.

SERVICES ORDERS UNDER $50 ORDERS OVER $50 DURATION
Economy†* $5 FREE 7-10 Business Days**
Ground‡ $10 $5 1-5 Business Days**
2 Day Shipping $20 $20 2 Business Days
Overnight Shipping $30 $30 1 Business Day

† Economy shipping is provided via OnTrac or FedEx SmartPost. SmartPost is a partnership between FedEx and the United States Postal Service, where FedEx will deliver to your local post office, and the United States Postal Service will deliver your package to its final destination. P.O. Box, APO and FPO addresses are automatically shipped with FedEx SmartPost.

‡ Ground delivery will be completed by FedEx or OnTrac. FedEx Ground does not ship to Alaska or Hawaii. Shipping to rural domestic addresses may require an additional business day to arrive.

* Alaska & Hawaii - add $10.00 (Shipping takes about 10-15 business days with FedEx SmartPost).

** The duration of Economy and Ground Shipping is largely dependent on the location of the shipping address. Refer to the map below for Ground shipping estimates.

Note: Additional fees may apply to bulk/heavy orders. If so, the updated rates will be displayed at checkout before purchase.

If shipping to a PO Box, express shipping is not available. It is required to ship with Fed Ex Smartpost: 2 - 8 days for shipping.


International Shipping Information

SERVICES DURATION
Int. Ground 3-6 Business Days
Int. Economy 2-5 Business Days
Int. Priority 1-3 Business Days

Shipping Rates are determined by location. You can determine the rate prior to placing your order using the 'Shipping Estimate' tool in the cart or by adding your shipping address during checkout.

Note: Duties and Taxes for International orders are not included in the total upon checkout. The recipient is responsible for those charges upon delivery.

International Countries we ship to from our US website: Argentina, Australia, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, Moldova, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Vietnam.


You are currently on the US Arbor Collective website. If your shipping destination is closer to one of our other offices (Europe and Australia) please check that region's website to determine if they have your desired item in stock and if it will be cheaper/quicker to order from that region. You can navigate to the AU, EU, and UK websites by clicking on the flag logo at the top right of your screen (or within the menu dropdown on the top left of mobile).

Tracking

You will receive an email with the tracking number once the label has been created for your order.

If the tracking is showing that it has been delivered, and you have not actually received it, please contact Arbor Collective customer service as soon as possible so we can begin resolving your case.

Miscellaneous

At this time, we will not be able to deliver to unconfirmed or freight forwarding addresses.
Absolute Board Co reserves the right to change the delivery method and postage charge at its own discretion. Customers will be informed of these changes prior to delivery.

© 2018 ARBOR // VENICE, CALIFORNIA